Frequently Asked Questions
Everything you need to know about our sustainable beauty essentials.
Are your products truly 100% natural?
Yes, all our formulas are crafted using plant-based ingredients, ethically sourced botanicals, and zero synthetic fragrances or parabens.
Is your packaging recyclable?
We use glass jars and FSC-certified paper packaging that is 100% recyclable. Our shipping mailers are also home-compostable.
How long does shipping take?
Orders are processed within 48 hours. Domestic shipping typically takes 3-5 business days, while international orders arrive within 7-14 days.
What is your return policy?
We offer a 30-day happiness guarantee. If you are not satisfied with your purchase, you can return it for a full refund or exchange.
Are your products tested on animals?
Never. The Earthling is a strictly cruelty-free brand, and we are Leaping Bunny certified to ensure no animal testing occurs in our supply chain.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.